Get in Touch
Have questions about Shield360? Our team is here to help you secure your web properties.
Sales
Talk to our team about enterprise plans, custom integrations, and volume pricing.
sales@shield360.appSupport
Get help with your account, billing, technical issues, or configuration questions.
support@shield360.appSecurity
Report vulnerabilities or security concerns through our responsible disclosure program.
security@shield360.appOur Office
San Francisco, CA
Shield360, Inc.
535 Mission Street, Suite 1400
San Francisco, CA 94105
United States
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM PST
Support available 24/7 for Pro and Enterprise plans
535 Mission Street, Suite 1400
San Francisco, CA 94105
United States
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM PST
Support available 24/7 for Pro and Enterprise plans
Frequently Asked Questions
Most users are fully protected within 5 minutes. Simply add our one-line JavaScript snippet to your site, and our AI-powered detection engine begins monitoring immediately. No server-side configuration required.
Yes! Our Free plan includes 1 site, basic threat detection, and community support at no cost. You can upgrade to Pro or Enterprise at any time to unlock advanced features, unlimited sites, and priority support.
Shield360 is SOC 2 Type II certified and helps you meet PCI DSS, GDPR, and HIPAA requirements. Our compliance dashboard provides real-time audit trails and one-click reports for your auditors.
Absolutely. Shield360 works alongside Cloudflare, AWS WAF, Akamai, Fastly, and all major CDN/WAF providers. Our client-side detection complements server-side security for defense-in-depth protection.
We take security seriously. Please email security@shield360.app with details of the vulnerability. We follow responsible disclosure practices and will acknowledge your report within 24 hours. We offer bug bounties for qualifying submissions.